Dear Customer,

if you are visiting or registering at our website, signing up for our services, sending us inquiries, signing up to our newsletter, or contacting us with your questions and comments, our company handles personal information about you. Below, we would like to inform you about the most important information about how to manage your personal information and your rights. If you have any further questions about how to manage your personal information, please feel free to contact us at privacy@ironrooster.io or at our contact details below.

What is personal data?

Personal data is any data related to an identified or identifiable natural person (data subject). Thus, for example, your name, address, birth date, the content of any message sent to us, or your order information will be considered as personal data.

 

Who handles your personal data?

SYNTHESIS-NET  Software Development and Services Limited Liability Company dba Iron Rooster

headquarters: Vasvári Pál út 1/C., 9024 Győr, Hungary

registry number: 08-09-011535

represented by: Paul Andor Farkas, CEO

tel.: +36 96 550 521

privacy contact person: Norbert Pintér, Senior System Engineer

e-mail: privacy@ironrooster.io

 (hereinafter: ‘the Company’ or ‘us’)

 

What kinds of personal data is handled by the Company and for what purposes?

1. Visiting our website

When you visit our website, we automatically collect some information about you from your web browser and computer. This data includes the type of web browser you use, your screen settings, display preferences, the type of device you use, etc. We only use this information to be able to display the website contents to you in the best possible way.

Cookies

Our website may place cookies on your device and read our cookies from your previous session at our home page.

A cookie is a piece of information that is placed on the user’s web browser when accessing and/or using the services that stores text and which can later be read back by the services or third parties. Cookies are used to recognize the browser and the user as unique.

Cookies are session cookies or persistent cookies, they last only for one browser session or continue on the browser until they are affirmatively deleted. Cookies can be managed through the web browser’s option settings.

We use these technologies to provide services, e.g. using cookies helps to route traffic to effectively distribute workload to servers. The purpose of some of the technologies is to better measure the needs of our users, to further develop our service, to provide personalized content and a better user experience. These cookies are only available to the user with the consent of the user.

We may also use third party cookies to collect information about visitor behavior on its services for the performance measurements and analytics purposes, including Google Analytics, Hotjar and Mixpanel services. Opt-outs for this third party service provider can be managed at their service websites.

Use of these technologies makes it possible to provide certain functionality on the services and to remember preferences of users. Without placing the cookies serving the website functionality, the page could not work properly, so we do not ask for the user’s consent to place these cookies. If you do not want these cookies to be placed, leave this web site.

Cookies placed by our site are stored on your computer so you can delete them at any time. To delete cookies, use the following tutorials: Mozilla Firefox Browser (https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored), Google Chrome Browser (https://support.google.com/chrome/answer/95647?hl=en&ref_topic=7438325 ).

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

2. Contacting us

We offer our visitors the opportunity to fill in and submit a web form in order to get in touch with us. By filling in this form and clicking the Submit link, you send us all the information you typed in the form. By submitting this form you give consent to us for the use of any information included therein in order to answer your question and to get in touch with you regarding any inquiry you described in your message.

In the contact form we collect the following data from you:

  • Name
  • Company name
  • e-mail address
  • Position
  • Location (country/state)
  • Your message

Entering the data required in the form is a necessary condition of contacting us, so you are required to provide them. In the event of non-disclosure, we may not be able to properly address your inquiry or contact you with an answer. If you do not wish to provide these pieces of data, we recommend you use an alternative way to contact us (e.g. by phone or direct messaging).

When you contact us by any means (including phone call, e-mail, web form or Facebook Messenger), we take note of your inquiry, contact information and any further data you provide. We keep and use this information to get in touch with you, answer your question, prepare a quote or provide any assistance you may need. We retain this data for quality control purposes and future reference for a period of 5 years from receiving them. We may use this information as evidence in case of a legal dispute or any similar claims. The legal basis for retaining such information is the rightful interest of the data controller. This data handling is necessary because there is no other way to prove the contents of such correspondence in the case of a legal dispute between the sender of the message and our company.

3. Signing up to our newsletter

By signing up to our newsletter you explicitly consent to receiving newsletter and commercial communication (marketing and advertisement) from us. We maintain the database of newsletter recipients separately from any other databases of our customers. You may request to be removed from the mailing list anytime, free of charge. In order to be removed from the mailing list, you can click the Unsubscribe link at the bottom of the message, or you can request to be removed by sending us an e-mail to the privacy@ironrooster.io e-mail address.

Unsubscribing from the newsletter does not in any way affect your status as our customer, and the fulfilment of any contractual obligations between you and our company.

4. Use of contact information for marketing purposes and data obtained from a third party or public sources

If it is in accordance with the marketing preferences, we may use the contact information you provided to us for future contacting you for the company’s marketing and advertising purposes, including information about the services and events that may be of interest to you, promotional and marketing material preparation and transmission.

For marketing messages, we may also only use contact information that is either publicly available (e.g. you provided them on professional networking websites for business purposes) or has been explicitly disclosed to us by our clients and business partners. We may also use contact information from third-party sources, e.g. marketing databases that we buy from a lawful provider.

In order to respect the privacy of private individuals we make sure that we only use contact information that we reasonably believe to be the official contact information of a business entity, non-government organisation, public body or other company (hereinafter: business entity). If you contact us on behalf of a business entity (e.g. you fill in the Company name field in the contact form) or order our services on behalf of a business entity, we assume that the contact information provided is that of the company and not of a private person. When we use a marketing database we have acquired from a third party, we take all the efforts necessary to make sure the data contained therein was obtained in accordance with the relevant privacy laws. If we have reasonable doubt in the lawfulness of a data source we use, we immediately stop using that data until further investigation. We only send marketing messages to private individuals if they sign up to our newsletter.

In the case of marketing communication, the legal basis for data handling is the lawful interest of the data controller.

If you do not wish to receive further marketing communication from us, you may request to be removed from the mailing list anytime, free of charge. In order to be removed from the mailing list, you can click the Unsubscribe link at the bottom of the message, or you can request to be removed by sending us an e-mail to the privacy@ironrooster.io e-mail address.

5. Internal Business Purposes

Personal data may be used by us for internal business purposes, including the promotion of content and features of services, better understanding of users’ needs, development of services, protection against malicious activities and their identification, validation of Terms and Conditions, customer support, and general support for services we provide. In this case, the legal basis for data handling is the legitimate interest of the data controller.

6. Database construction

We store the data of the users registered in our system (including data entered in the contact form) and organise them in a database. The purpose of creating a database is to define and organize the interests of our partners in order to send information about promotions and services within their interest in the provision of a business-based service in the future. In this activity, we neither transfer the database, any part of it, or the data of the specific users to any third party nor do we disclose it to the public. The construction of the database is based on the consent of the data subject.

Using a Data Processor

We retain the right to transfer personal data to our personal data processing partners to carry out certain business functions, including marketing, database management, back-up and disaster recovery, and contracted businesses providing e-mail services. These addressees are considered to be data processors under data protection law. The data processor only performs their duties on the instructions of the Company, and can not make any independent decisions regarding the management of your personal data. The Company has ascertained in advance that the data processor is established within the European Union, or it provides adequate guarantees that the data processing is in compliance with the data protection laws of the European Union and the State of Pennsylvania, USA. The data processor has provided the Company with the appropriate guarantees that it applies and maintains data security measures to ensure the confidentiality, integrity and availability of the personal data it manages.

Judicial and official inquiries

In addition to the aforementioned, the Company may only transmit your personal data to a court or other authority in cases set forth by law, upon an official request, or statutory requirements.

Your privacy rights

Right of access by the data subject

The data subject shall have the right to obtain from the controller confirmation as to whether or not personal data concerning him or her are being processed, and, where that is the case, access to the personal data and the following information: the purposes of the processing; the categories of personal data concerned; the recipients or categories of recipient to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organisations; where possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period; the existence of the right to request from the controller rectification or erasure of personal data or restriction of processing of personal data concerning the data subject or to object to such processing; the right to lodge a complaint with a supervisory authority; where the personal data are not collected from the data subject, any available information as to their source; the existence of automated decision-making, including profiling.

Right to rectification

The data subject shall have the right to obtain from the controller without undue delay the rectification of inaccurate personal data concerning him or her. Taking into account the purposes of the processing, the data subject shall have the right to have incomplete personal data completed, including by means of providing a supplementary statement.

Right to erasure (‘right to be forgotten’)

The data subject shall have the right to obtain from the controller the erasure of personal data concerning him or her without undue delay and the controller shall have the obligation to erase personal data without undue delay where one of the following grounds applies:

  1. the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed;
  2. the data subject withdraws consent on which the processing is based on the data subject’s consent or the rightful purposes of the data handler, and where there is no other legal ground for the processing;
  3. the data subject objects to the processing and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing
  4. the personal data have been unlawfully processed;
  5. the personal data have to be erased for compliance with a legal obligation in Union or Member State law to which the controller is subject;

The personal data shall not be erased to the extent that processing is necessary:

  1. for exercising the right of freedom of expression and information;
  2. for compliance with a legal obligation which requires processing by Union or Member State law to which the controller is subject or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;
  3. for reasons of public interest in the area of public health in accordance with points (h) and (i) of Article 9(2) as well as Article 9(3);
  4. for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes in accordance with Article 89(1) in so far as the right referred to in paragraph 1 is likely to render impossible or seriously impair the achievement of the objectives of that processing; or
  5. for the establishment, exercise or defence of legal claims.

Please note that your application for cancellation must be submitted in writing (by mail or email) and must indicate which personal information is to be deleted and for what reasons.

If the Company upholds your Opinion relating to the deletion, the personal data processed will be deleted from all of your records and will inform you accordingly.

5. The right to object

You are entitled to object to the handling of your personal data and in such cases the Company may not process your personal data unless it can be demonstrated that

  1. the data management is justified by compelling reasons of lawfulness on the part of the Company that have priority over your interests, rights and freedoms or
  2. data management is related to the submission, validation or protection of the legal requirements of the Company.

6. Withdrawal of consent

If your data has been processed with your consent, you have the right to withdraw the consent at any time, but that does not affect the lawfulness of the data handling that has been effected prior to the withdrawal.

Enforcement of claims

In the event of violation of your personality rights, you may appeal to a Court of Justice.

At any time, you can ask for help from the Hungarian National Privacy and Information Authority for privacy issues:

mail address: 1534 Budapest, Pf.: 834

address: 1125 Budapest, Szilágyi Erzsébet fasor 22/c

Tel.: +36 (1) 391-1400

Fax: +36 (1) 391-1410

www: http://www.naih.hu

e-mail: ugyfelszolgalat@naih.hu

With respect to the enforcement of your rights, issues not resolved in these Rules are governed by the Act CXII of 2011 on Information Self-determination and Freedom of Information, as well as the European Parliament and Council Regulation (EU) No 2016/679 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Regulation (EC) No 95/46 (General Data Protection Regulation, GDPR). We reserve the right to change this Privacy Policy.